Plain-English privacy policy

Short version: we collect what we need to reply to your request, we treat your tender documents as confidential, and we don’t use your data to train AI models.

What we collect

• Details you give us: name, work email, company and role when you send a task through the site.
• Documents you attach: RFQs, scopes of work, quotes, drawings and similar files you choose to send.
• Usage analytics: standard page-visit and interaction data via Google Analytics and Contentsquare, including anonymised session recordings and heatmaps of how visitors use these marketing pages (text you type into forms is masked), used to understand what’s useful on this site. Analytics never run on private package rooms.

What we use it for

• Running the task you sent and replying to you with the output.
• Following up about that request, and nothing else, unless you opted in to notes.
• Improving the site, in aggregate, via analytics.

How your documents are handled

• Attachments are stored in a private bucket, not publicly accessible.
• They are reviewed by a human for the purpose of producing your output.
• They are not used to train AI models, and are not shared with third parties beyond the infrastructure used to process them.
• An NDA before you send anything is available on request.

Cookies and analytics

This site uses Google Analytics and Contentsquare to measure page visits, interactions and (for Contentsquare) anonymised session recordings and heatmaps on the marketing pages, with form inputs masked. If you use an ad/tracker blocker, the site works identically without it.

Your choices

Want your details or documents deleted, or a copy of what we hold? Email contact@eloragrid.ai and it will be done promptly.

This policy is written for clarity over legalese. It will be expanded as the product and its jurisdictional obligations grow.