Plain-English privacy policy

Short version: we collect what we need to reply to your request, we treat your tender documents as confidential, and we don’t use your data to train AI models.

What we collect

• Details you give us: name, work email, company and role when you send a task through the site. Workshop registrations only ask for your name, email and role.
• Documents you attach: RFQs, scopes of work, quotes, drawings and similar files you choose to send.
• Usage analytics: standard page-visit and interaction data via Google Analytics and Contentsquare, including anonymised session recordings and heatmaps of how visitors use these marketing pages (text you type into forms is masked), used to understand what’s useful on this site. Analytics never run on private package rooms.

What we use it for

• Running the task you sent and replying to you with the output.
• Sending workshop details, joining instructions and related updates when you register for training.
• Following up about that request, and nothing else, unless you opted in to notes.
• Improving the site, in aggregate, via analytics.

How your documents are handled

• Attachments are stored in a private bucket, not publicly accessible.
• They are reviewed by a human for the purpose of producing your output.
• They are not used to train AI models, and are not shared with third parties beyond the infrastructure used to process them.
• An NDA before you send anything is available on request.

Cookies and analytics

This site uses Google Analytics and Contentsquare to measure page visits, interactions and (for Contentsquare) anonymised session recordings and heatmaps on the marketing pages, with form inputs masked. If you use an ad/tracker blocker, the site works identically without it.

Your choices

We use the Meta Pixel to measure completed workshop registrations, drafting waitlist signups and account signups in our app from Australia and the United States. The pixel reports a signup to Meta (Facebook and Instagram), together with standard browser and connection information and a signup event ID. This helps measure which ads lead to signups. We do not send your name, email, company, role or firm type to Meta through this feature. It loads only after a signup has been saved successfully, and does not report ordinary page visits. You can turn it off using the Ad privacy choices control below the workshop, drafting or app signup form. Your explicit choice is shared between this website and the app using a preference cookie. We also honour Global Privacy Control signals. Outside Australia and the United States, or when we cannot determine the region, it stays off unless you explicitly allow it. You can register regardless of your measurement choice, and browser tracking controls may also block measurement. Your choice is saved in this browser and can be changed through the same control at any time.

Want your details or documents deleted, or a copy of what we hold? Email contact@eloragrid.ai and it will be done promptly.

This policy is written for clarity over legalese. It will be expanded as the product and its jurisdictional obligations grow.